Vendor Policies

SellAfrrik provides a secure platform for vendors to sell their products. These policies outline the responsibilities, obligations, and expected conduct for all vendors.

1. Account Registration & Maintenance

• Provide accurate and up-to-date personal and business information.
• Maintain your account credentials securely; do not share login details.
• Failure to provide correct information may result in account suspension or termination.

2. Product Listings

• List only products you are authorized to sell.
• Provide accurate descriptions, high-quality images, and correct pricing.
• Update product availability and remove listings of out-of-stock items promptly.

3. Shipping to SellAfrrik

• Ship all products to SellAfrrik’s designated warehouse or collection point.
• Ensure items are packaged securely for storage and dispatch.
• Provide tracking information and shipment notifications to SellAfrrik.

4. Compliance & Legal Obligations

• Comply with local laws, taxes, and regulations governing your products.
• Do not list prohibited, counterfeit, or illegal items.
• Respect intellectual property rights and copyright laws.

5. Customer Communication & Service

• Respond to inquiries promptly and professionally.
• Provide support related to orders before they are shipped to SellAfrrik.
• Report any issues with your products or shipments to SellAfrrik immediately.

6. Returns, Refunds & Escrow

• Comply with SellAfrrik’s returns and refund policies.
• Escrow payments are released only after confirmed delivery and satisfaction checks.
• Handle disputes professionally and cooperate with SellAfrrik during resolution.

7. Prohibited Activities

• No fraudulent or misleading activity on the platform.
• No manipulation of reviews or ratings.
• Do not violate platform rules, intellectual property, or third-party rights.

8. Policy Updates

SellAfrrik may update these Vendor Policies periodically. Continued use of the platform constitutes acceptance of changes. Vendors are encouraged to review this page regularly.

By using SellAfrrik as a vendor, you agree to comply with these policies.