Delivery Agency Support

Getting Started as a Delivery Agency

Step-by-step guide to registering your agency, providing valid licenses, insurance, and training staff to partner with SellAfrrik.

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Parcel Pickup & Storage

Learn how to receive parcels from SellAfrrik dispatch centers, securely store them, and manage pickup station operations.

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Door Delivery Guidelines

Best practices for delivering parcels directly to customers when requested, updating delivery status, and notifying stakeholders.

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Parcel Tracking & Notifications

Instructions on updating parcel status in real-time, ensuring automatic notifications to SellAfrrik, vendors, and customers.

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Handling Returned Items

Guidelines for receiving returned items from customers and shipping them back to SellAfrrik. Refunds and replacements are handled entirely by SellAfrrik.

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Delivery Agency FAQs

Answers to common questions about registration, parcel handling, pickup stations, door delivery, returned items, and tracking.

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